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HOW LONG ARE MEDICAL RECORDS KEPT AND WHO CAN ACCESS THEM?

Our medical records are arguably some of the most sensitive documents that follow us throughout our lives. As well as containing information about our medical history, they also contain details about our lifestyles, finances and private addresses.All of this information is like gold dust to cybercriminals who can sell medical data for a high price on the black market. In fact, some experts now warn that your medical information is 10 times more valuable to fraudsters and hackers than your credit card details! It’s a scary thought but it just goes to show the increasing threats facing our online data. A recent data breach in the US where 12 million patients had their medical records hacked is just the latest in a long line of such incidents. As a result, more people are taking an active interest in their medical data and asking serious questions about medical records storage and accessibility. In this post, we’ll answer the most commonly asked questions regarding medical records so that you’ll be in a better position to ensure the protection of your confidential medical data.


How long are medical records kept?

In England, Wales and Northern Ireland, the Records Management Code of Practice for Health and Social Care 2016 outlines the retention periods for people working with or in the NHS. In summary, they are as follows:


 

  •   GP Records – 10 years after death or after leaving the UK (unless they remain in the EU). Electronic patient records (ERPs) must be stored for the foreseeable future.
  •    Maternity Records – 25 years after the birth of the last child.
  •    Children and Young People – until the patient’s 25th birthday or 8 years after their death.
  •    Mental Health Records – 20 years or 8 years after their death.

 

In Scotland, medical records retention periods are slightly different than the rest of the UK. They are as follows:


 

  •    Adult Medical Records – 6 years after the last entry or 3 years after death.
  •    GP Records – 3 years after death. ERPs must be stored for the foreseeable future.
  •    Maternity Records – 25 years after the birth of the last child.
  •    Children and Young People – until the patient’s 25th birthday or 3 years after death.
  •    Mentally Disordered Person as defined by the Mental Health Act – 20 years after last contact between patient and healthcare professional or 3 years after death.

 

How do I access my medical records?

In the UK, the NHS records information about you and the healthcare you receive in both online and physical paper form. Most GP medical records are a combination of paper records (such as Lloyd George records) and digital records, either stored on the surgery’s computer system, in filing cabinets or stored externally at a document storage facility.There are many different types of medical records and healthcare professionals are legally obliged to allow you to see them.To access your GP records, you can sign up to GP online services. You will then be able to view parts of your medical records, including information about medication, allergies, vaccinations, previous illnesses and test results. While this service is free, you will need to be registered with a GP before you can sign up.To access your Summary Care Record or to correct your health record, speak to your GP as you will not be able to view or change it online.


Who can access my medical records?

As medical records are highly confidential, only you and authorised healthcare professionals have automatic access to your medical records. However, other people can be granted access to your medical records if:


 

  •    They are acting on your behalf and with your consent, or
  •    They have the legal authority to make decisions on your behalf (such as with power of attorney), or
  •    They have another legal basis to access your medical records.

 

A request for access to someone’s medical records can be made directly to the healthcare provider, i.e. GP surgery, hospital or dentist. These are known as Subject Access Requests (SARs) and are outlined by the Data Protection Act of 1998. They can be submitted by email or post but will require the patient’s written consent or legal permission.


Medical records and storage security

Now that you know how long medical records need to be stored, as well as how you and others can access them, you’ll have a better understanding of how your medical records are managed and stored.If you’re concerned about the safety of your medical records, contact your healthcare providers to discuss the security measures they have put in place to protect your data. While the threats to online medical data are becoming increasingly difficult to mitigate, there are still some sure-fire ways they can ensure the safety of your physical paper medical records. Chief of which is storing your medical records with a professional document storage facility.At Flexible Storage, we provide secure document storage solutions for numerous healthcare organisations and currently store thousands of medical records. Our medical document storage service allows providers to securely store, retrieve and professionally destroy medical records, all in compliance with GDPR and Data Protection regulations. Get in touch with our team today to find out more.



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By James Coxon August 3, 2025
When it comes to finding extra space for your belongings, storage units are a reliable and flexible solution, whether you're moving house, renovating, running a business, or simply need to clear a bit of room at home. There are a few different types of storage to choose from, depending on your needs. But one of the first choices you'll come across is whether to go for indoor storage or container storage. You might have seen both options online and wondered what the difference actually is. Do you really need climate control? Is one more secure than the other? And which one offers better value? Let’s take a closer look at how the two compare and why container storage often comes out on top. What is Indoor Storage? Indoor storage units are based inside a large warehouse or purpose-built facility. You usually access them through a main reception or loading bay, then navigate your way through internal corridors (sometimes using lifts or trolleys) to get to your unit. These kinds of facilities are sometimes climate-controlled and can be a good option for anyone storing delicate or temperature-sensitive items, like vintage furniture, valuable artwork, or sensitive electronics that need extra care. They tend to offer a wide range of unit sizes, and security is usually high, with PIN codes, alarms and staff on-site. The trade-off? You’ll often pay more for the added features, and access isn’t always as quick or easy as you might like — especially if you’re trying to move larger items in a hurry or during busy hours. What is Container Storage? Container storage takes a simpler, more practical approach. The units are steel containers set in a secure, outdoor storage location, the same kind you might see on construction sites or at docks, but ours have only ever been used for personal or business storage. The biggest benefit? You can drive straight up to the door of your unit. No trolleys. No tight corridors. No lifts. Whether you’re loading a sofa or unloading stock for your business, the ease of access is a game-changer. Container storage units are also fully weatherproof and incredibly secure. At Flexible Storage, we use CCTV-monitored sites with PIN-coded gates, and all units are lockable with heavy-duty padlocks. Many of our customers also appreciate the extended opening hours or 24/7 access we provide, especially for tradespeople, business owners, or anyone with a busy schedule. How Do You Choose? It all depends on what you’re storing and how you plan to use your space. If you're storing particularly delicate or valuable items, like antiques or anything sensitive to temperature or humidity , some people may consider indoor units. That said, don’t discount container storage; many customers safely store a wide range of items with no issues. It really comes down to what feels right for you. But for most everyday storage needs like furniture, tools, excess stock, seasonal equipment, or items in between moves, container storage is more than up to the task. It’s easier to access, more cost-effective, and gives you plenty of space without the added frills (or fees) of an indoor facility. Why We Offer Container Storage Only We’ve focused entirely on container storage because we believe it gives our customers the best balance of value, convenience, and security. We’ve helped homeowners during renovations, supported students moving between terms, and provided local businesses with extra stock space — all through reliable, easy-to-access container units. You don’t need a fancy building or high-tech climate control to keep your items safe. You just need something that’s clean, dry, secure, and easy to get to. That’s exactly what we offer. If you’re not sure how much space you’ll need, check out our Unit Size Guide or speak to a member of the team; we’re always happy to help. You can also pop by one of our sites in Aveley , Grays , or Chelmsford to take a look at the units in person. When comparing indoor storage and container storage, it’s easy to get caught up in the bells and whistles. But sometimes the most straightforward option is also the most effective, but of course, not all container sites are the same. Flexible storage goes the extra mile. We operate clean, tarmacked or concrete yards. They all have monitored CCTV & lights. They all have PIN-coded gate access. If you want secure, no-fuss storage with the freedom to come and go when it suits you, container storage could be exactly what you need. Get in touch with us today to book a unit or ask us any questions; we’ll help you find the right solution, at the right size, for the right price.
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