From domestic paperwork to business documents, it’s imperative that confidential waste is disposed of in the safest possible way. With the growing threat of identity theft and other types of information fraud, it has never been more important for individuals and businesses alike to find a convenient, professional solution to their data destruction needs.

What is confidential waste?

Confidential waste is defined as any material that contains sensitive information about an individual or organisation, such as names, addresses, contact details and financial information. When people think of confidential waste they typically think of bank statements or client records, but something as seemingly insignificant as a handwritten post-it note can be just as much confidential waste – and just as much a threat to data protection. Understanding what constitutes confidential waste is crucial to the secure and efficient disposal of your sensitive information. 

What is confidential waste disposal?

Confidential waste disposal involves the secure destruction of any documents that contain sensitive information such as bank details, home addresses and contact information. This relates to both an individual’s personal information as well as sensitive corporate information involving customer, supplier or employee details.   

Examples of sensitive documents that require confidential waste disposal:

  • Customer/Client Records
  • Patient Records
  • Personnel Files
  • Payroll
  • CC Statements
  • Bank Statements
  • Payslips
  • Any files containing telephone numbers, email addresses or home addresses

Confidential waste disposal in London, Essex & Kent

From our base in Thurrock, we are perfectly placed to provide quick, reliable confidential waste disposal services to London, Essex, Kent and surrounding areas. As one of the biggest and busiest cities in the world, London is in particular need of versatile confidential waste collection and disposal.

We have years of experience handling confidential waste and pride ourselves on maintaining the highest standards of data protection. We work with dozens of businesses in the South East in various industries, including the financial, legal and medical sectors, as well as public-sector organisations.

Ad-Hoc Confidential Waste Collection Confidential Waste Sack

We can also provide an ad-hoc collection service for one-off collections of confidential waste bags from your office. This service is ideal for smaller businesses or those with irregular levels of sensitive documents. If your day-to-day office paper waste is not substantial, there is no point signing up to a contract. Just give us a call on 0800 652 1117 or contact us online when you need your confidential waste collected. We can even send you the confidential waste bags in advance. 

Data Protection & GDPR

The Data Protection Act has required UK businesses to securely collect, store and destroy confidential data since 1998. Failure to comply with these regulations can result in the Information Commissioners Office levying fines of up to £500,000 or even stricter sanctions for serious breaches. More recently, in May 2018, the General Data Protection Regulation (GDPR) was introduced to bolster already stringent data protection laws. This legislation placed a greater emphasis on the documentation needed by businesses in order to prove their compliance with Data Protection Laws, specifically regarding proof of the proper disposal of confidential waste.    

One of the key tenets of this act compels businesses to only employ the services of professional, certified waste disposal companies with appropriately trained and vetted staff when destroying their confidential waste. The strict rules that govern confidential waste disposal highlight the importance of hiring a specialised, certified and GDPR compliant service-provider such as Flexible Storage Solutions.

Types of confidential waste:

  • Sensitive Documents
  • IT equipment
  • CDs
  • Data tapes
  • IDs
  • Office Plans
  • Manuals

From secure document shredding to confidential waste disposal bins, we have the services and experience to ensure all of your confidential documents and items are securely destroyed in compliance with data protection law. Get in touch today to learn more about our disposal services and even receive a tailored quote.


“Ellison’s have used Flexible’s services for a number of years. Following the enactment of the GDPR regulations, and due to the excellent relationship and service provided by Flexible, the decision was made to place all Ellison’s archive file storage and confidential waste management requirements with Flexible Storage Solutions. Their high service standards extended into project management, allowing a short mobilisation period and a seamless implementation. ”

Tim Johnson, Ellisons Solicitors


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